Lucy’s in the Time of Covid

Our commitment to eachother

The health and safety of our Lucy’s guests and team members is our first priority. We have a dedicated team monitoring the latest information from the Centers for Disease Control & Prevention (CDC) and government mandates to inform our decisions.

 

Although our dining rooms remain temporarily closed at certain locations, we’ve taken great care to continue safely serving you Lucy’s favorites via Take-Out & Delivery.

 

In locations where our dining rooms are now operating at a limited capacity, we have taken every precaution to ensure the safety of our guests and compliance with all state and city orders.

What you can expect from us

 

Healthy Team Members

Temperature checks for all employees at the start of each shift

 

Meticulously Clean Restaurants

Tables, chairs, POS tablets, and all other items that regularly receive contact will be disinfected after each visit, including a deep cleaning at the close of every day

 

Hand sanitizer is available for staff and guests throughout the restaurant

 

Single-use salt, pepper and condiment packets are available upon request

 

Single-use menus are recycled after every guest

 

Restrooms are disinfected hourly

 

Physical Distancing

Reconfigured floor plans and seating layouts grant at least six feet of distance between
groups

 

Protective Equipment

Disposable masks and gloves on every team member are replaced constantly
throughout the day

What we expect from you

 

Plan Ahead

Confirm the hours of operation and operational capacity of Lucy’s before visiting; if dining in, reservations are highly encouraged! During busy times, a Lucy’s host will be waiting outside to either immediately seat guests or add them to the queue – if a table is unavailable upon your arrival, we’ll take your number so you can comfortably wait in your car or outside. We’ll text you when your table is ready! Please call ahead to place a take- out order – we’ll give you an estimated pick-up time.

 

Give Guests Space

Maintain at least six feet between you and other guests while waiting in line to be seated, picking up or ordering food, or enjoying your food/drinks outside. Please don’t congregate!

 

Wear A Mask

If you are not seated at a table and actively eating, we ask that you please wear a mask