Lucy’s in the Time of Covid

Our commitment to eachother

The health and safety of our Lucy’s guests and team members is our first priority. We have a dedicated team monitoring the latest information from the Centers for Disease Control & Prevention (CDC) and government mandates to inform our decisions.

 

Our dining rooms are now operating at a limited capacity and we have taken every precaution to ensure the safety of our guests and compliance with all state and city orders. Your Lucy’s favorites are also available for take-out and delivery.

 

In the event that a team member tests positive, all guests, staff, and the CDC will be alerted, and the restaurant will temporarily close to allow for a deep sanitization and testing of all adjacent team members. Any COVID-positive team member must self-quarantine for at least 10 days and provide documentation of two consecutive negative COVID tests prior to returning. The restaurant will safely reopen only with team members that have tested negative.

What you can expect from us

 

Healthy Team Members

All team members will receive a temperature check at the start of each shift, and anyone with a temperature of 100.4 or higher will be immediately sent home.

 

All team members receive paid sick leave and are encouraged NOT to report to work if they are experiencing symptoms of COVID-19 and to get tested immediately.

 

Meticulously Clean Restaurants

Tables, chairs, POS tablets, and all other items that regularly receive contact will be disinfected after each visit, including a deep cleaning at the close of every day.

 

Hand sanitizer is available for team members and guests throughout the restaurant.

 

Single-use salt, pepper, and condiment packets are available upon request.

 

Single-use menus are recycled after every guest.

 

Restrooms are disinfected hourly.

 

Physical Distancing

Reconfigured floor plans and seating layouts grant at least six feet of distance between groups

 

Protective Equipment

Disposable masks and gloves on every team member are replaced constantly throughout the day

What we expect from you

 

Plan Ahead

Confirm the hours of operation and operational capacity of Lucy’s before visiting; if dining in, reservations are highly encouraged! During busy times, a Lucy’s host will be waiting outside to either immediately seat guests or add them to the queue – if a table is unavailable upon your arrival, we’ll take your number so you can comfortably wait in your car or outside. We’ll text you when your table is ready! Please call ahead to place a take- out order – we’ll give you an estimated pick-up time.

 

Give Guests Space

Maintain at least six feet between you and other guests while waiting in line to be seated, picking up or ordering food, or enjoying your food/drinks outside. Please don’t congregate!

 

Wear A Mask

If you are not seated at a table and actively eating, we ask that you please wear a mask